Annotated Bibliography on the Critical Incident Technique (CIT)

Flanagan, J.C. (1954).The Critical Incident Technique. Psychological Bulletin, 51(4)

This article by Flanagan (1954) starts with the origins and history of The Critical Incident Technique (CIT) thoroughly describing the developmental stages of the method. It presents studies using this technique, which is reviewed and considered for future use in academic contexts. The author explains the procedure in its present form, including different methods for collecting direct observations of people´s behavior in order to facilitate their usefulness in the solution of real practical problems. He also provides a detailed and comprehensive treatment of the subject as regards the applicability of CIT in a wide variety of fields. The author concludes his article by expressing his hope that CIT will have a positive influence on the different procedures in psychology.

References
Flanagan, J.C. (1954).The Critical Incident Technique. Psychological Bulletin, 51(4)
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